This is exactly my point. It's even worse in a "school test" situation, because who knows what contrived scenario the instructor has invented depending on what their focus is (eg: DNS vs physical net vs routing vs apache config).
Maybe there are multiple DNS servers for the zone that are returning different IPs, maybe one or both of them is even in split-zone configuration so it returns a different IP depending on if you're internal or external. Maybe the client has manual DNS configured or a hosts entry that's wrong.
Each of these problems would have several more layers of troubleshooting steps and branching, and it's not even a complete list -- and this is only if the problem is DNS-centric! There's hundreds of other branches for each of the other problem categories.
Maybe there are multiple DNS servers for the zone that are returning different IPs, maybe one or both of them is even in split-zone configuration so it returns a different IP depending on if you're internal or external. Maybe the client has manual DNS configured or a hosts entry that's wrong.
Each of these problems would have several more layers of troubleshooting steps and branching, and it's not even a complete list -- and this is only if the problem is DNS-centric! There's hundreds of other branches for each of the other problem categories.