First they will talk you down if there is imminent danger. There are some real skilled people that are good at de-escalation. They might try to get you in touch with any fiends or relatives you may trust, and even conference them into the call with your permission. (I was called by them.)
They can also dispatch a team to help calm down any acute episode of severe depression / suicide ideation.
They can recommends a voluntary committment to a mental health facility. Involontary committment has certain criteria regarding safety and imminent danger, at which point it would involve the police and they would be the ones making that call.
If not a mental health facility, they do recommend getting a psychiatrist ASAP and provide referrals. And they call back a few days to check on the caller, to ensure they followed through and are seeking help.
Source: A close relative experienced this first hand.
First they will talk you down if there is imminent danger. There are some real skilled people that are good at de-escalation. They might try to get you in touch with any fiends or relatives you may trust, and even conference them into the call with your permission. (I was called by them.)
They can also dispatch a team to help calm down any acute episode of severe depression / suicide ideation.
They can recommends a voluntary committment to a mental health facility. Involontary committment has certain criteria regarding safety and imminent danger, at which point it would involve the police and they would be the ones making that call.
If not a mental health facility, they do recommend getting a psychiatrist ASAP and provide referrals. And they call back a few days to check on the caller, to ensure they followed through and are seeking help.
Source: A close relative experienced this first hand.