Not sure exactly what you mean, but I assume customization in this context is the choice to pick what updates are implemented in your session/device.
I like it in theory but supporting it can be unwieldy, especially for design-led orgs that like to tinker and introduce changes a lot (not dissing, just not my preference). Like how many versions and combinations do you support? I've worked in an app company once, and supporting web, iOS, and Android was somewhat annoying enough. Can't imagine adding in support for old versions.
OTOH it could force more deliberation and discipline on the part of product teams before going all-in on whatever shiny new object caught their eye this month
I like it in theory but supporting it can be unwieldy, especially for design-led orgs that like to tinker and introduce changes a lot (not dissing, just not my preference). Like how many versions and combinations do you support? I've worked in an app company once, and supporting web, iOS, and Android was somewhat annoying enough. Can't imagine adding in support for old versions.
OTOH it could force more deliberation and discipline on the part of product teams before going all-in on whatever shiny new object caught their eye this month