Making your systems stricter will have the obvious side effect of increasing fal... | Hacker News

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KennyBlanken on Sept 15, 2022 | parent | context | favorite | on: Stripe has decided to nuke my entire business

Making your systems stricter will have the obvious side effect of increasing false negatives. Not scaling support, or fixing what is clearly a fundamentally broken support system, is incompetent.

leobg on Sept 15, 2022 [–]

Exactly. Especially when your decision is hitting a business right where it hurts: Cutting off revenue and invalidating customer-facing payment links.

How can any founder rely on Stripe, much less recommend the platform, if you need to have a backup system in place “just in case”.

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