I still remember when they didn't even give me an option to cancel my subscription from the website (because of my location). Instead, I had to contact tech support and ask them to cancel my subscription. IIRC, the first time I tried, it was around 1AM, so no tech support, so I had to wait til the next day, but it was until a couple of days later that I actually did.

This is when I started to dislike Adobe. At least a very good competitor surfaced recently, Affinity, and they have a pretty good Photoshop and Illustrator alternative. I just wish that they would make a Lightroom alternative, which is not on their roadmap.