On one hand, this type of service merely solves business intent with unfriendly or un-automatable interfaces. Why should this exist and be so successful? On the other, I guess it's like Segment or Tray.io, gluing together various services to improve business outcomes, and taking their slice of the efficiency improvements they make possible. I guess the most commonly integrated services should wake up and see the potential revenue they're losing in having crumby interfaces, and in the meantime UIPath will provide a good path for efficient IT services. Fair play to them in executing so well in this space.