Infrastructure and operation of PNC has been outsourced to Logica (now CGI, since 2012). It's not operated by the government itself.
I consider it par the course, though in this case I cannot be objective as my $CurrentCorpo had to kick off CGI/Logica early by 2014 from multiple projects - for, appropriately, gross incompetence in managing their own data centre (a redundant data centre in Wales that goes down for a week due to border routers being out of commission and failover problems tends to ruffle some feathers at high levels, when you asked and paid for for 99.95%+ SLA).
I consider it par the course, though in this case I cannot be objective as my $CurrentCorpo had to kick off CGI/Logica early by 2014 from multiple projects - for, appropriately, gross incompetence in managing their own data centre (a redundant data centre in Wales that goes down for a week due to border routers being out of commission and failover problems tends to ruffle some feathers at high levels, when you asked and paid for for 99.95%+ SLA).