I bought the device from the Google store, had it replaced once (under warranty due to a different failure) by Google, and the box and device say "Google Nexus 6p." The update that bricked the phone (literally on the first startup after installing the update) came to me from Google.
So, I blame Google entirely. If they chose to contract out their hardware work to a poor manufacturer, that's their problem. My business is with Google, not that manufacturer.
Google didn't see it that way. They told me to contact the nearest Huawei service center.
That service center was across the Pacific Ocean, in China.
If my Macbook Pro fails to start up immediately after an Apple software update, I don't expect Apple to tell me "It's a problem with Samsung's memory, so we can't help you. Call Samsung in Korea." I expect them to take responsibility for their software update having rendered my device useless.
So, I blame Google entirely. If they chose to contract out their hardware work to a poor manufacturer, that's their problem. My business is with Google, not that manufacturer.
Google didn't see it that way. They told me to contact the nearest Huawei service center.
That service center was across the Pacific Ocean, in China.
If my Macbook Pro fails to start up immediately after an Apple software update, I don't expect Apple to tell me "It's a problem with Samsung's memory, so we can't help you. Call Samsung in Korea." I expect them to take responsibility for their software update having rendered my device useless.
https://issuetracker.google.com/issues/37130791