Gitlab has clearly been internally out of control for years. If you're a user you're pretty accustomed to reporting a bug only to see it get delayed, ignored. Feature requests are even worse; if it doesn't have some internal champion it will be ignored for years. It's almost hilarious, you will ask your rep for something, they will tell that it is coming, and then you can watch them plead with the devs to complete silence.

Meanwhile more half baked features like "Auto Devops" and "Cycle Analytics" are piled on. The docker/runner based CI is barely functional and any serious project runs up against the limitations of it (and the abysmal syntax of .gitlab-ci.yml) regularly.