We were like 20 at the time, and ill-equipped to deal with children on this level, so we probably should have relayed the event to an adult of some sort
At 20 you are an adult of some sort, and have been for some time. The only problem I see in the story is you don't act like it.
At 20 I had more than a decade of odd job work experience. It is just funny to see people who have such a different idea of what they are responsible for.
I had been working face to face customer service for my mom's business since I could talk - it could never have prepared me for this situation, as I suspect is the case with your odd job experience, but that's not the point.
I didn't have a problem with saying I didn't handle the situation like an adult - at no point did I contend that I did. But we were taking as much responsibility as we could feasibly handle, this just went above and beyond what we were prepared for.
So I hope you understand when I take exception to you suggesting that we didn't take on enough responsibility. This organization was filled entirely with people who wanted only to help their community by taking on additional responsibilities.
You could argue that we were irresponsible to take on such roles if we were unprepared, but there was nobody else stepping up to help out. This was in a town of 40k college students, most opting to spend that saturday morning getting some extra sleep or nursing a hangover.
So when you say it's "funny to see people who have such a different idea of what they are responsible for," I say "Yes. Yes it is."
So I hope you understand when I take exception to you suggesting that we didn't take on enough responsibility.
Where did you take on responsibility? You went in to a situation where responsibility was required and when even the slightest hint of responsibility was necessary you said "I am not responsible, I am not even an adult". When you were clearly responsible and clearly an adult. Helping other is admirable. Flipping out and disclaiming responsibility at the slightest hint of trouble not so much.
At 20 you are an adult of some sort, and have been for some time. The only problem I see in the story is you don't act like it.