> Lately the service really became horrible: Last minute cancellation, soulless places run like an industry. prices on the same level or even more expensive than hotels. Customer support is also completely unresponsive.
This has generally been my experience. It's very hit-or-miss, and some places were fantastic... but others weren't. I got jerked around a lot and ended up paying rates roughly on par with local hotels.
At least with the big name chain hotels I can generally predict what I'm going to get, what it will cost me, and I can easily harangue, bitch, complain, and possibly sue the actual chain. AirBnB makes it harder to seek a resolution, if needed.
This has generally been my experience. It's very hit-or-miss, and some places were fantastic... but others weren't. I got jerked around a lot and ended up paying rates roughly on par with local hotels.
At least with the big name chain hotels I can generally predict what I'm going to get, what it will cost me, and I can easily harangue, bitch, complain, and possibly sue the actual chain. AirBnB makes it harder to seek a resolution, if needed.