It's standard for a "channel to market" to hide the customer.
If my product is being sold in any retail store e.g. Best Buy then I typically don't have access to the customer's contact details that may be collected at the checkout. It's up to me to capture that information when a user uses my product.
If my product is being sold in any retail store e.g. Best Buy then I typically don't have access to the customer's contact details that may be collected at the checkout. It's up to me to capture that information when a user uses my product.