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"this product isn't email, but it lets people who do use email to connect with the rest of us"

Even Facebook seem to have caught the email is dead meme.

"keep this lookup table in my head"

Is this a pain point for anyone? Our contacts are stored in such a way that this is obvious, I can't send a SMS to grandma as she doesn't have a mobile.



> Is this a pain point for anyone?

Yes, I have several friends whose SMS, Facebook, and email contacts I have but who each prefer a different service.




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