No, it isn't. If you took any time to talk to any of the tremendous number of reasonable, empathic people working at ICE, you could not say that with a straight face.
The mandate of ICE is to enforce immigration and customs laws, not to "be cruel to foreigners" or some such. Making a dehumanizing moral caricature of people you disagree with is not helpful to anyone who needs help.
Cruelty is the point. ICE is not on the right side of history.
ICE impersonates the LAPD, making their jobs more difficult. The LAPD has requested they stop doing this.
Homeland wants to be separated from ICE because ICE is hurting the broader org’s reputation and making it harder to keep the country safe.
ICE is so far off the rails, it is indefensible.
Please link me to the tremendous number of reasonable, empathic people working at ICE who are speaking out against the injustices committed by their organization. I'll wait.
Nice strawman, barely anyone is accusing the rank and file of ICE of cruelty, there might be a few bad apples here and there though. But the cruelty is coming from higher up political appointees like Stephen Miller.
USCIS is not ICE. When USCIS refers people to ICE (the topic of this article), ICE has their own procedures which have more to do with carrying out immigration and customs law than "cruelty".
Just enforcing the law doesn't make their actions not cruel. When the political heads of those agencies in charge of the agencies are talking about "deterrence", "self deportation", or enforcing the law in the most maximalist way (e.g.: family separation). Their mandate is to enforce those laws but they're going about it in a way designed to hurt.