this is not always true. my restaurant was listed on doordash without my permission or request, with a butchered menu and completely incorrect prices.
multiple requests asking them to at least fix this info or take me off the platform altogether (because customers were starting to wonder why my prices were so low on doordash - they're not, the couriers paid the current amount in-store...) and they ignored me. it wasn't until i signed up to be contacted about being a restaurant partner that they finally paid attention.
of course, once i registered interest in partnering with doordash, they spammed me with requests to sign the terribly lopsided agreement, and then took my restaurant off as a "bargaining" chip. yeah, okay. works for me.
so, tl;dr, if a restaurant isn't directly partnered with doordash, they can do whatever the heck they want with the prices.
(which, speaking of restaurants setting prices, they all definitely have clauses in there about not charging more than you would on other services. they definitely let you upcharge... i was half tempted to put up burgers for $20 each, for real...)
Did you contact a lawyer about this incident at all? It seems like a wilful misrepresentation (advertising that your establishment is available on this service when you've explicitly said no) that switches into a kind of extortion (the threat of de-listing).
multiple requests asking them to at least fix this info or take me off the platform altogether (because customers were starting to wonder why my prices were so low on doordash - they're not, the couriers paid the current amount in-store...) and they ignored me. it wasn't until i signed up to be contacted about being a restaurant partner that they finally paid attention.
of course, once i registered interest in partnering with doordash, they spammed me with requests to sign the terribly lopsided agreement, and then took my restaurant off as a "bargaining" chip. yeah, okay. works for me.
so, tl;dr, if a restaurant isn't directly partnered with doordash, they can do whatever the heck they want with the prices.
(which, speaking of restaurants setting prices, they all definitely have clauses in there about not charging more than you would on other services. they definitely let you upcharge... i was half tempted to put up burgers for $20 each, for real...)