Mate, I think you might have some logic issues... I doubt the police told your friends to sod off. And what exactly did you expect them to do? Get 10 patrols, 1 heli in the air, organize a man hunt to find a bloody phone? Try reporting a crime that involves bodily harm or weapons, see how fast they react. It's a matter of priorities. There was an armed robbery at the off licence where I buy smokes from, the police was there in about 15 minutes after it happened, they chatted with everyone around (there is a pub right next door), they checked the cameras and it seems, as per the owner, they found the perpetrator. As a funny note, the dude managed to steal about 20 quid, all the store had in notes at the time. So chill, have a kitkat, stuff is getting better.
I’m not sure you understood. Regardless of whether they send out the helicopter, if they don’t take a report, the crime isn’t counted. You can’t say anything meaningful about whether crimes are getting more or less prevalent if your stats are bad.