On the other hand, that fact that it's not a story that is obviously dismissed as fake says volumes about many many people's shared experience with Google...
It is. But if you replace "I" with "a lot of unbiased people" it picks up relevance. Google shutdown/support has been awful in many confirmed ways. And that's even if you're paying them...
There are some people who if you hear stories of them doing bad things you'll immediately say "Nope. Clearly not true. That's just not how that person behaves." Google _used_ to be one of those. At least in my head (and from the front page of HN this week, it seems for a lot of other people as well).
