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Honestly, Marriott is a terrible chain with contempt for its own customers. Every time I use a Marriott (not always by choice) I’m insulted by the quality of food for the price they ask. I once got $10 ‘fresh squeezed OJ’ at breakfast before knowing the price and realizing they were pouring it from a Tropicana container. So when I hear this story I’m not even remotely surprised by Marriotts behavior. Upper management has its head so far up its own rear end this is par for the course.


Was it a franchised property, or OandO, or was it just merely managed by Marriott?


Not certain but it’s been a repeat problem that I eventually realized Marriott having their name on it was the common denominator




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