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Regarding assumptions of fixing people's computers - I worked in IT many lifetimes ago - I found if I asked people who wanted me to fix their computer to come sit with me for the entire time I would be fixing it to hang out, 95% of the requests disappeared.

My standard advice now is I only support hardware I recommend, and generally, for newbies, the only thing I'll recommend is a Macbook or an iPad which eliminate any and all calls. You can return to being friends and sharing tips about apps and leaving the rest be.



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