It occurs to me that I'd like to see some reportage on which parts of the TOS cover these evergreen frustrations. Is it the "share your information with third parties" clause? Is it "to improve Google services?" Something else? Surely every element of surprise can be responded to with "Oh, well you gave them that permission in Section F, subsection 3(n)."
Usually its to the tune of 'by using this service you agree to grant Google a non-exclusive royalty-free worldwide license to reproduce and redistribute' etc.
