I really think HR is a job that nobody should ever do full time. It should be a responsibility that is only ever allocated to someone who has another job to do - ideally someone who has to deal personally with the consequences of HR idiocracy.
Amongst the worst HR practice now is 'keyword searching' CV's against a job spec by people who have no idea what those terms mean.
An acquaintance told me he saw a downturn in contract work offers due to X qualification becoming widespread in his sector. He changed his CV to say 'I don't have X but..' and found traffic returned to normal!
