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This reminds of the comment I had left about another post here about the "Costs of under-confidence", where I posted what I though made a great team. Essentially, that we create a "safe zone".

The article in this post echos what I had felt: https://news.ycombinator.com/item?id=10731071

This is an interesting article since he cites a pub quiz and sports - something I participate in.

I've been playing for about 4 years in a pub quiz. We've won once and are considered a strong team. However, the difference between the a strong team, and the better team in a night, is the fact that our team fosters a "no suggestion is a dumb suggestion" policy. No matter how stupid you think your answer is, you are encouraged to say it. In fact, if we see body language from a person hesitating we're quick to jump in and say "Spit it out! Just say it!"

We essentially create a safe zone for our team members to not worry about the consequences of a wrong answer. There were so many times where a completely wrong suggestion makes another teammate say, "Hey! Wait, I think I remember!"

We also have a policy of if a person has a different answer than the rest, then he/she has to "fight for it". That is, you have to convince the rest of the team. By having a "fight for it" rule, we put controlled confrontation on the centre of the table and let people hash it out. There is no regret, or fear, or worrying about feelings. It's just a normal part of our evening that is done with humour and friendliness. Firm, but friendly!

By doing the above, we instil confidence in every team member. Those that are more confident by their nature, can still be challenged by anyone and keeps them in check, and the weaker confident ones feel safer to step forward when they need to. It balances out and our team has absolutely great chemistry because of it.

I've also played team sports for most of my life and some of the best teams I've played for had former professional athletes. Since they were stronger than the rest and more confident, they always raised their hand and took the blame for any mistake! It was quite funny because we knew my screw up was not their fault, but they would make an excuse about how they should've done 'X' and I wouldn't have screwed up.

Needless to say, that allowed players like me that weren't former pros, to be at ease and to be more confident and give my best, knowing that the strongest player on the team wasn't going to look down on me for every mistake.

It was a very interesting dynamic where the more confident person ensured that the less confident person is playing their best and it raised their confidence. Again, it is a kind of delicate balance that can change on any given night.



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