I feel as though this is comparing two different orders of magnitude. Apple users are, in general, getting upset about software user experience. A subset of users have always been upset about repairability of apple hardware, though admittedly it's gotten worse with its laptops in the past years. The subset that wants to do what we want to do with our hardware here is much smaller and thus not who Apple is trying to sell to. In the end, the users buying macbooks want lighter, thinner machines and are willing to sacrifice basically anything to get it. Personally I've given up laptops because I'm not willing to make this tradeoff, even with "pc" hardware.

Edit: There are even some people in this thread, who I assume are "power users," that are willing to sacrifice previously sacrosanct things like ethernet ports for mobility. Personally I'm not willing to do so but I also don't have a pressing need for a laptop.