Well sure. They'll seem like they'll do anything for you. But if you look at the cold, hard numbers you'll realize that the average phone contract sums out to maybe $1-2k over its life, with a pretty hefty profit margin. Of course they're going to "bend over backwards" for you at contract time.
The used car salesman does the same thing. The rubes fall for the shtick nearly every time and the salesman laughs all the way to the bank.
Keep in mind that these are the same folks who markup a service that costs practically nothing to run to rates 4x higher than the cost of transmitting data from the Hubble space telescope.
Well, sure. Profit isn't a dirty word. But it is a mutual relationship in most cases, cash in return for goods or services. My relationship with Google is far murkier. I can't look at my account and see what is the cash equivalent I've paid them for Gmail this month - and make no mistake, if we weren't providing Google with something of cash value in return, we wouldn't be getting all these "free" services. What am I worth to Google as a "customer"? I've no idea. What level of service do they "owe" me? Well, none actually, there's no contract between us. That's a little disconcerting.
The used car salesman does the same thing. The rubes fall for the shtick nearly every time and the salesman laughs all the way to the bank.
Keep in mind that these are the same folks who markup a service that costs practically nothing to run to rates 4x higher than the cost of transmitting data from the Hubble space telescope.