How many other user interactions are generally considered objectively bad practice? Sure, there may be a time and place, but what is frequently overused?
Disabling right click. I often want to open up various products in multiple tabs so that I can then go through them and select one to buy. When a website disables right click, I often just give up and don't buy anything.
Similar is having "links" that are actually implemented using an onClick handler so that I can't right click and select "open in new tab". Often this results in me later realizing that I opened the link's image in a new tab rather than the link itself.
> I often want to open up various products in multiple tabs so that I can then go through them and select one to buy. When a website disables right click, I often just give up and don't buy anything.
Hold Ctrl with left hand, and click-click-click with your right hand
They do practice what they preach. Scroll down to the bottom of the article where they give their recommendations. Their site follows those recommendations.
Infinite scroll. Both because it's frustrating not to know how much content there is and because the lack of pagination often makes finding what you want difficult.
Not positive, but I think our product added toasts to comply with ADA/VPAT requirements on confirming the user got a second page of data in the table that are viewing and clicked "next" for. I think it had to do with having both audio and visual acknowledgement of the action.
Otherwise, we would have to physically page or add dialogues people would have to click to close, just to see page 2 of table data
If a website interaction has to lead me to a phone call in order to get something useful done, that website has completely failed.
Ideally I never want to have to pick up my phone at all. Customer support is an exception to that, but only as a last resort: if it gets to the point that I have to call a business, something has gone very very wrong.
I believe you two are in agreement, they go to the website to get a phone number to call the company to talk about something that needs human interaction, they cannot get any phone number at all some times, or they can only get one with a bot that says I don't understand a lot - as a consequence "that website has completely failed"
> Customer support is an exception to that, but only as a last resort: if it gets to the point that I have to call a business, something has gone very very wrong.
It is a common thing that people say - hmm, this is a complicated situation and a human needs to be talked to (probably these people don't understand how impressive AI is) and modern UX as a cost saving measure absolutely fails a customers need to talk to a human at the company they are getting a service from.
Haha, customers want to aks unreasonable or insane questions, replace a good process with a bad one and tell you their life story. They might even need to talk with a normal person about normal things. Refusal might be expensive. If you can bring an insane request within the boundaries of possibility they can't help but appreciate it.
The death of tables. Modern “tables” often cannot be sorted, copy and/or paste don’t work, not expandable or shrinkable. And often the table will be presented unsorted and you just have to scroll. Just trash.
Likewise, the number of times I’ve run into a search box not wildcarding your searches is unforgivable.
Man I wish I could find the first HTML book I ever read. Must have read it in 1994 or something. It used "Mosaic" browser, which looked nothing like the IE3 or IE4 that I had. Wow, this brings back so many memories.
If anyone can ever find that book on Amazon, please let me know! I've been looking for years.
My first real web job out of collage was introducing HTX/IDX[1] to a shop that was still using Visual C++ to make CGI because C++ was the only hammer they had in their toolbox :sob:
It sounds like this is trying to coin a new term. I hadn't heard the word forge used to mean an all-in-one git+issue tracker+project mgmt+etc. suite before.
Yeah, it is funny to read all the assertions that everyone knows what a "forge" refers to in the middle of all the threads wondering wtf a "forge" is...
Once upon a time, a lot of software was released/available through "source forge", which is pretty self-explanatory in the context of software publishing. Then a decade ago, SourceForge shit the bed and destroyed its reputation. I'd bet that most of the developers saying they've never heard of "forge" in this context have entered in the industry in that time.
This is a bad association even for people that recognize it. Presumably there were good years but most will probably remember the ugly endgame with awkward UX and weird ads masquerading as fake download links.
Yup! That clears it up. It’s the site that serves lots of ads and binary packages of some old software. At least as of the last time I looked some years ago.
Ok then, not sure I would want more things like that today to self host, but to each their own.
At first I couldn't figure out why Quill was being posted again, but now I see that a long awaited version 2.0 was released 3 days ago (see https://slab.com/blog/announcing-quill-2-0/ ). Thank you for the heads-up!
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