Hey Everula, I'm going to be launching something similar with Intercom support soon, and would love to talk to you about your use case and how I can help you. You can email me at calhinshaw@gmail.com!
https://www.responseautomator.com/
I'm not the OP but I have some stuff I want. I really like the service but don't use it that much because there isn't an Android app. Is that in the works?
As far as the website goes, the home page feels way to cluttered and it's not always clear what the elements do. For example, the purpose of the bar on the right isn't immediately obvious, and interaction with it isn't very intuitive - it looks like it scrolls vertically because of the cut off suggestion at the bottom but actually slides horizontally using buttons.
When it comes to discovering new topics I think a more interactive and transparent method than the suggestions box would be useful. I would love to have a graph/web of topics clustered around my interests that I could browse. I would also like to search for topics and see how they fit into the graph and related searches.