I mean, as a snarky hyperbole about how ridiculous consumer products have become, sure. In reality, I would be very surprised if Oral B decided I needed Internet access to use my toothbrush.
That's because there is a huge variance in the quality of chips produced because the process isn't 100% precise.
So the best chips which have the least errors in the manufacturing process are sold as top tier. The ones which have more mistakes in them get their defective parts disabled and then get sold as lower tier ones
If they just said "Hi, I want to see how we can fix this. Can we get on a call".
It sounds much better
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