Hacker Newsnew | past | comments | ask | show | jobs | submit | Lutinger's commentslogin

All signs point to the fact that clkbank.com is ClickBank.com. The website, WHOIS as well as the fact that their CEO just chimed in.


Thanks, Matt... But it's pretty evident from your customer support tickets that your customers were alerting you to this issue (and their privacy concerns) since at least 2011... But you've clearly done nothing to fix it since then.

It's hard to believe you take customer privacy very seriously when you've made evidence to the contrary so easily searchable in Google.


And this customer support ticket shows a customer complaining about the fact that their order information is visible on the internet. This was back in 2011.

ClickBank has to have known about this hole for years and hasn't addressed it.

https://www.clkbank.com/viewTicket.htm?key=01.2C096591B7E11E...


Hello Sandy,

ClickBank.com is a secure site. The only way someone would be able to look up your order, which does not show any payment detail except your Credit Card type and last 4 digits on the card, is to know the exact order number and email address.

Closing this ticket, because new tickets for each order, requesting a vendor authorization for refunds have been opened. These orders are 116 days old and ClickBank.com is not able to issue a refund for order over 60 days old.

Best regards,

Jutta ClickBank.com Customer Support http://www.clickbank.com/help/


Can only hazard a guess that this must be some bizarre form of SEO or something, because this is a known issue that could be fixed in probably 30 minutes max, which they have received complaints for...


What a total breach of customer privacy. I can't imagine customers want it to be searchable that they purchased a "Customized Fat Loss Program"

https://www.clkbank.com/viewTicket.htm?key=01.71E027164BE509...


Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: