Schrodingers user;

Simultaneously too confused to be able to make their own UX choices, but smart enough to understand the backend of your infrastructure enough to know why it doesn't work and excuses you for it.

The morning national TV news (BBC) was interrupted with this as breaking news, and about how many services (specifically snapchat for some reason) are down because of problems with "Amazon's Web Services, reported on DownDetector"

I liked your point though!

Well, at that level of user they just know "the internet is acting up this morning"

I thought we didn't like when things were "too big to fail" (like the banks being bailed out because if we didn't the entire fabric of our economy would collapse; which emboldens them to take more risks and do it again).

A typical manager/customer understands just enough to ask their inferiors to make their f--- cloud platform work, why haven't you fixed it yet? I need it!

In technically sophisticated organizations, this disconnect simply floats to higher levels (e.g. CEO vs. CTO rather than middle manager vs. engineer).

You can't be fired, but you burn through your runway quicker. No matter which option you choose, there is some exothermic oxidative process involved.

AWS is smart enough to throw you a few mill credits to get you started.

MILL?!

I only got €100.000 bounded to a year, then a 20% discount for spend in the next year.

(I say "only" because that certainly would be a sweeter pill, €100.000 in "free" credits is enough to make you get hooked, because you can really feel the free-ness in the moment).

Mille is thousand in Latin so they might have meant a few thousand dollars.

Every one of the big hyperscalers has a big outage from time to time.

Unless you lose a significant amount of money per minute of downtime, there is no incentive to go multicloud.

And multicloud has its own issues.

In the end, you live with the fact that your service might be down a day or two per year.

> In the end, you live with the fact that your service might be down a day or two per year.

This is hilarious. In the 90s we used to have services which ran on machines in cupboards which would go down because the cleaner would unplug them. Even then a day or two per year would be unacceptable.

When we looked at this our conclusion was not multi cloud but local resiliency with cloud augmentation. We still had our own small data center

Usually, 2 founders creating a startup can't fire each other anyway so a bad decision can still be very bad for lots of people in this forum